How can I place an order for smartDBforms.NET?
Visit the online store at http://adillis.com/smartDBforms.NET/purchase.aspx.
Which methods of payment are supported?
Our payment provider eSellerate provides transactions for all major credit cards including
VISA, MasterCard, Discover, American Express, and JCB as well as active PayPal accounts.
Which currencies does the online store accept?
In addition to USD and EUR the online store accepts other currencies. Here is the list of all accepted currencies - Accepted Currencies.
Do you offer volume discounts?
Yes, volume discounts are offered for the smartDBforms.NET Developer
License. Volume discount details can be found on the online store page
- http://adillis.com/smartDBforms.NET/purchase.aspx.
Is my credit card number secure?
Yes, all information is entered using the secure protocol SSL ( https
). In fact the credit card numbers are gathered and processed by our
payment provider eSellerate. eSellerate is a recognized payment provider owned by Digital River, Inc. (NASDAQ: DRIV).
What happens after I have placed my order?
After you place your order you will receive the following emails:
- The first is the Order Confirmation email with your order number.
-
If Adilils.com
account with specified
email address (the one you have specified in the order form) does not exist, it
will be created automatically for you and you will receive New User Registration email with the login
details.
- The last email is the License Update confirmation which provides information about your licenses.
After
that you can login to your Adillis.com account in order to download and
use the purchased products. You can login by opening the Adillis.com web site and selecting the
My Adillis menu.
How exactly can I download the purchased products?
After you have logged into the My Adillis area of Adillis.com select the Downloads menu. There you will find the files for the purchased products.
Do you offer refunds?
Refund is offered only for the
support packages which you have purchased. If you feel that we fail to
provide the expected support contact us at sales@adillis.com with the concrete reasons.
Our
products come with free downloadable trial versions which have the full
functionality of the commercial versions. We do not offer refunds for
the product licenses. Before purchasing the product you can download
the free trial and see if the product fits your needs.
What is a developer license?
A developer license grants a single developer the right to use the product. You
must purchase as many developer licenses as the maximum number of
developers that will use the product simultaneously. The developer
license is not bound to a particular named developer.
Where can I read the smartDBforms.NET license agreement?
You can found the smartDBforms.NET license agreement at the following URL: http://adillis.com/smartDBforms.NET/licensing.aspx.
Do you offer upgrade options? How can I upgrade my smartDBforms.NET license to the latest version?
Yes, just go to My Adillis/My Licenses. If there is a newer version available, beside each license that has not been upgraded before you will find Upgrade button.
The Upgrade button will start a purchase procedure for the latest
version. A discount coupon will be set automatically to the shopping
cart.
How can I renew my support package?
Go to My Adillis/My Licenses, find the support package that you want to extend and press the Renew button. This will start a purchase procedurewhich will extend the existing support package
Can I buy the source code?
No, currently we do not offer the source code.
Can I redistribute smartDBforms.NET together with my products that use it?
Yes, smartDBforms.NET Developer License comes with redistribution
rights for the licensed major version. You have the right to
redistribute the runtime part of smartDBforms.NET together with the
applications you have developed.
Just note, that you cannot
redistribute the smartDBforms.NET developer binaries(assemblies). The
binaries that are allowed to be redistributed are located in the REDIST
installation folder.
How do I distinguish between smartDBforms.NET developer binaries and smartDBforms.NET redistributable binaries?
The developer and redistributable binaries(assemblies) have the same
names. This provides easy replacement before redistributing your
applications.
To determine the version and type of the binary, locate it in Windows Explorer, right click it and select Properties. In the Properties window select the Version tab. Check the Product Version, Product Name and Comments texts in order to determine the version of the binary.
Will I receive all minor updates for the smartDBforms.NET major version I have purchased?
Yes, when you purchase a particular major version you will receive all minor updates for that version.
How can I automatically receive the subsequent major versions for smartDBforms.NET?
You can purchase Developer Year Subscription license which grands the right to receive all released major versions during for period of 1 year.